Join industry leaders, Simon Singer and Joe Strazzeri for a frank conversation about the importance of how we communicate with our clients during these difficult and unprecedented times as a myriad of challenges and fears unfold before us.
Opportunities to help clients through crises’ like we are experiencing today and in the following weeks, occur very rarely (thankfully). That said, helping your clients and potential clients during our current situation is really no different than helping them over all the previous years you’ve been their trusted advisor. The details don’t matter – your leadership does.
Your clients’ families and businesses are in panic mode, so your sage wisdom is being not only sought out, but often demanded by your clients out of fear. Your role is to reach out, listen, observe, and—most importantly—help them separate the wheat from the chaff. You need to understand how to ensure that your clients not only feel reassured by your quiet confidence, but also feel secure about their economic and business position, and direction through your guidance.
(Purchase of this product will include a Video recording, an Audio recording, and a PDF copy of the presentation.)
Presented by Joe Strazzeri and Simon “Stuffy” Singer